Refund policy

14-day money-back guarantee. Use your Unwind for up to 14 days from delivery. If it is not for you, email support@hushivo.store with your order number and we send you the return address. Once it arrives back, we refund the full product price to your original payment method within 5–10 business days. Return shipping for change-of-mind returns is paid by the customer.

Damaged, defective or wrong items. Contact us within 14 days of delivery with a photo of the item and the packaging. We send a replacement or a full refund, and we cover the shipping.

Cancellations. Orders can be cancelled for a full refund until they are dispatched (usually within 1–2 business days). After dispatch the guarantee above applies.